Model ključnih indikatora performansi institucija visokog obrazovanja

Abstract

Osnovni istraživački problem ove disertacije predstavlja selekcija indikatora performansi u postupku razvoja modela ključnih indikatora performansi za potrebe upravljanja i transparentnosti institucija visokog obrazovanja, uzimajući u obzir pre svega različite potrebe zainteresovanih strana u sistemu visokog obrazovanja. Konstatovano je da postoje razlike u oceni relevantnosi indikatora performansi između zainteresovanih strana, što je predstavljalo osnovu za razvoj modela ključnih indikatora performansi institucija visokog obrazovanja i definisanje klasa relevantnih indikatora prema uočenim razlikama. Doprinos istraživanja ogleda se pre svega kroz nove informacije za naučnu i stručnu javnost koje mogu predstavljati kvalitetne podloge daljem razvoju u oblasti ključnih indikatora performansi institucija visokog obrazovanja, odnosno daljem unapređenju upravljačkih mehanizama ovih institucija.

The basic research problem of this dissertation is the selection of performance indicators in the process of developing a model of key performance indicators for the needs of governance and transparency of higher education institutions, taking into account the different needs of stakeholders in the higher education system. It was found that there are differences in the assessment of the relevance of the performance indicators among stakeholders, which provided the basis for the development of a model of key performance indicators of higher education institutions and the definition of classes of relevant indicators according to the observed differences. The contribution of the research is primarily reflected in new information for the scientific and professional public, which can be a good basis for further development in the area of key performance indicators of higher education institutions, or further improvement of the management mechanisms of these institutions.