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dc.contributor.advisorĐonović, Nela
dc.contributor.otherKocić, Sanja
dc.contributor.otherKrajnović, Dušanka
dc.contributor.otherBorovčanin, Milica
dc.creatorJocić, Dragana
dc.date.accessioned2018-12-27T12:17:04Z
dc.date.available2018-12-27T12:17:04Z
dc.date.available2020-07-03T15:14:43Z
dc.date.issued2018-05-21
dc.identifier.urihttp://nardus.mpn.gov.rs/handle/123456789/10526
dc.identifier.urihttp://eteze.kg.ac.rs/application/showtheses?thesesId=6085
dc.identifier.urihttps://fedorakg.kg.ac.rs/fedora/get/o:1022/bdef:Content/download
dc.description.abstractUvod: Kod farmaceuta usled prirode posla može doći do sagorevanja, što može uticati na stavove i uverenja farmaceuta o sopstvenom radu sa pacijentima, a samim tim na profesionalne i lične kompetencije, što posredno može uticati na kvalitet pružene zdravstvene usluge. Metode istraživanja: Prva faza istraživanja realizovana je primenom opservacionog Cross – Sectional istraživanja (studija preseka). U drugoj fazi istraživanje je realizovano po tipu terenske eksperimentalne prospektivne studije. Uzorak u istraživanju činilo je 514 licenciranih farmaceuta zaposlenih u apotekama na primarnom nivou zdravstvene zaštite u Srbiji. U drugoj fazi istraživanja ispitanici su razvrstani u eksperimentalnu i kontrolnu grupu metodom slučajnog izbora, prostom randomizacijom. Podaci su prikupljani korišćenjem sledećih upitnika: Upitnik za prikupljanje podataka o osnovnim socio - demografskim karakteristikama ispitanika, Maslach Burnout Inventory (MBI - HSS) namenjen za merenje sagorevanja pomagačih zanimanja, Shirom-Melamed Burnout Questionnaire (SMBQ), Skala opštih stavova i uverenja farmaceuta o sopstvenom radu sa pacijentima (SOSUF), i deo iz Nacionalnog okvira za procenu kompetencija farmaceuta koji se odnosi na profesionalne i lične kompetencije. Kulturološka adaptacija SMBQ upitnika urađena je prema ISPOR smernicama sa izvesnim modifikacijama i predlozima drugih smernica, a u cilju obezbeđenja što većeg stepena validnosti ovog procesa. Ispitane su metrijske karakteristike skala i izračunate korelacije između varijabli Rezultati: Shirom-Melamed Burnout Questionnaire za ispitivanje sindroma sagorevanja na poslu pokazala je zadovoljavajuću validnost na uzorku farmaceuta na primarnom nivou zdravstvene zaštite. Dobijene vrednosti u ovom istraživanju ukazuju na prisustvo umerenog rizika od sagorevanja kod svih ispitanih farmaceuta. Farmaceuti koji pokazuju povišeni rizik od sagorevanja na poslu imali su negativnije izražene stavove i uverenja o sopstvenom radu sa pacijentima i manje razvijene profesionalne i lične kompetencije. Samoprocena profesionalnih i ličnih kompetencija od strane farmaceuta razlikovala se u odnosu na procenu profesionalnih i ličnih kompetencija od strane obučenih procenjivača. Sociodemografske varijable pokazale su se kao prediktori sagorevanja na poslu, a rizik od sagorevanja na poslu kao prediktor stavova i uverenja farmaceuta o sopstvenom radu sa pacijentima i nivoa razvijenosti ličnih i profesionalnih kompetencija. Zaključak: S obzirom da sagorevanje na poslu može uticati na stavove i uverenja koje farmaceuti mogu imati o sopstvenom radu sa pacijentima, kao i na profesionalne i lične kompetencije farmaceuta, a što može imati potencijalni uticaj na kvalitet pružene zdravstvene usluge, rezultati ovog istraživanja su jako značajni i primenljivi u praksi na primarnom nivou zdravstvene zaštite u Srbiji, i mogu služiti kao osnova u kreiranju planova i predloga preventivnih pristupa.sr
dc.description.abstractIntroduction: The pharmacist can be burned due to the nature of the work, which can affect the attitudes and beliefs of pharmacists about their own work with patients, and therefore professional and personal competencies, which can indirectly affect the quality of the provided health services. Methods: The first phase of the research was carried out using the Observational Cross - Sectional Research. In the second phase, the research was carried out according to the type of field experimental prospective studies. The sample in the survey consisted of 514 licensed pharmacists employed in pharmacies at the primary level of health care in Serbia. In the second phase of the study, respondents were classified into an experimental and control group by random selection. The data were collected using the following questionnaires: Questionnaire for collecting data on the basic socio - demographic characteristics of the respondents, Maslach Burnout Inventory (MBI - HSS) for measuring the burnout of helping professions, Shirom - Melamed Burnout Questionnaire (SMBQ), the scale of general attitudes and beliefs of pharmacists own work with patients (SOSUF), and a part of the National Competence Assessment Framework for Pharmacists, which relates to professional and personal competencies. The cultural adaptation of SMBQ questionnaires was made according to ISPOR guidelines with certain modifications and proposals of other guidelines, in order to ensure the highest degree of validity of this process. The metric characteristics of the scale and calculated correlations between variables were examined. Results: Shirom - Melamed Burnout Questionnaire for testing job burnout syndrome showed satisfactory validity on a sample of pharmacists at the primary level of health care. The values obtained in this study indicate the presence of moderate burning risks in all pharmacists examined. Pharmacists with increased risk of job burnout had more negative attitudes and beliefs about their own work with patients and less developed professional and personal competence. Self-assessment of professional and personal competencies by pharmacists differed in relation to the assessment of professional and personal competences by trained assessors. Socio-demographic variables have been shown as job burnout predictors, and the risk of job burnout was a predictor of attitudes and beliefs of pharmacists about their own work with patients and the level of development of personal and professional competences. Conclusion: Considering that, job burnout can affect the attitudes and beliefs that pharmacists may have about their own work with patients, as well as the professional and personal competencies of pharmacists, which can have a potential impact on the quality of the provided health services, the results of this research are very important and applicable in practice at the primary level of health care in Serbia, and can serve as a basis for creating plans and proposals for preventive approaches.en
dc.formatapplication/pdf
dc.languagesr
dc.publisherУниверзитет у Крагујевцу, Факултет медицинских наукаsr
dc.rightsopenAccessen
dc.sourceУниверзитет у Крагујевцуsr
dc.subjectfarmaceutsr
dc.subjectpharmacisten
dc.subjectsagorevanje na poslusr
dc.subjectstavovi i uverenjasr
dc.subjectprofesionalne i lične kompetencijesr
dc.subjectjob burnouten
dc.subjectattitudes and beliefsen
dc.subjectprofessional and personal competenciesen
dc.titleUticaj sindroma sagorevanja na profesionalne i lične kompetencije farmaceutasr
dc.typedoctoralThesis
dc.rights.licenseBY-NC-ND
dc.identifier.fulltexthttp://nardus.mpn.gov.rs/bitstream/id/48401/Disertacija.pdf
dc.identifier.fulltexthttp://nardus.mpn.gov.rs/bitstream/id/48402/Dragana_Jocic_Medicina.pdf


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