Sindrom sagorevanja, psihosomatsko reagovanje, motivacija za postignućem i dimenzije ličnosti kod zaposlenih na rukovodećim i nerukovodećim radnim mestima

Abstract

The aim of this study is to determine if there is a difference among managers and executives in terms of burnout, tendency to psychosomatic reactions, achievement motivation and personality (based on Big Five model). The study was conducted on 338 employees. The instruments that were used are: MBI-GS, HI test from KON 6, MOP test, NEO PI-R & Fiedler’s Least Preferred Coworker Scale (LPC). The results show that there is not difference in burnout between managers and executives. Still it is confirmed the difference in exhaustion and cynicism: managers showed a higher level of exhaustion, while executives showed a higher level of cynicism. There is no difference in overall achievement motivation, but it is confirmed the difference on persistence and planning (higher for managers). There is no difference in psychosomatic reactions or in personality, except higer level of executives’ Neurotisizm. Managerial styles & the length of service are not significant sources of differentiation of basic variables. Males, managers showed higer level of burnout, while women, executives, showed higher level of some aspects of achievement motivation. These findings were confirmed by canonical discriminant analysis: personality profiles of managers and executives are significantly different - executives showed higher level on Neuroticism, Agreebleness, Cynicism, Psychosomatic & Competition and lower level on Persistence, Planning, Exhaustion and Consciousness. With taking these results into consideration we can conclude that job demands of different levels of organization reflect on personality of employees and may contribute to the burnout. Identification of bournout aspects within organization and further examination of factors that contribute to burnout, represent the possibility of results practical implementation in burnout prevention. This can contribute to improving the health of employees, as well as increasing their motivation and satisfaction, which are the fundamentals of a successful business.